Customer reviews and ratings
Average ratings (15 customers)
Overall Rating: 
3.6 out of 5
3.6 out of 5
Value for money rating (experience/price): 
3.5 out of 5
3.5 out of 5
Check in and boarding rating: 
3.3 out of 5
3.3 out of 5
Aircraft rating: 
3.8 out of 5
3.8 out of 5
Comfort/Space between seats: 
3.1 out of 5
3.1 out of 5
Air stewards service: 
3.8 out of 5
3.8 out of 5
In-flight entertainment (Music, newspapers, TV): 
2.4 out of 5
2.4 out of 5
Luggage handling rating: 
3.3 out of 5
3.3 out of 5
Incident handling rating: 
1 out of 5
1 out of 5
Customer reviews and ratings
Date:17 September 2010
Esther
-
Gender: Female
-
What age are you? 30-50
Overall rating
Overall Rating: 
1 out of 5
1 out of 5
Check in and boarding
Check in and boarding rating: 
1 out of 5
1 out of 5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: More than 1 hour
"CheckIn: less easyjet staff yelling at people"
The Aircraft
Aircraft rating: 
3 out of 5
3 out of 5
Cleanliness and condition/modernity of the aircraft: 
2 out of 5
2 out of 5
Air stewards service: 
2 out of 5
2 out of 5
In-flight entertainment (Music, newspapers, TV): 
3 out of 5
3 out of 5
"Aircraft: please have pull out trays washed before flight - yikes"
Luggage handling
Luggage handling rating: 
3 out of 5
3 out of 5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Incidents
Incident handling rating: 
1 out of 5
1 out of 5
Other incidents: Missed a connecting flight
"Incidents: Plane had technical difficulties and we stood in line for 2 hours. Missed a connecting flight. Cost a lot in hotel fees, taxi, changing other flight tickets - all together about 600 Euro. I will never risk flying with Easyjet again, as it ended up costing me a lot of money!!!"
Date:21 August 2010
LIZ2012
-
Gender: Female
-
What age are you? 30-50
Overall rating
Overall Rating: 
5 out of 5
5 out of 5
"EVERYTHING WAS GOOD..."
Check in and boarding
Check in and boarding rating: 
5 out of 5
5 out of 5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: No
Waiting time at check-in: Between 20 and 30
Access to the aircraft: Bus
"CheckIn: WENT VERY WELL"
The Aircraft
Aircraft rating: 
5 out of 5
5 out of 5
Cleanliness and condition/modernity of the aircraft: 
5 out of 5
5 out of 5
Air stewards service: 
5 out of 5
5 out of 5
In-flight entertainment (Music, newspapers, TV): 
3 out of 5
3 out of 5
"Aircraft: IT WAS FINE"
Luggage handling
Luggage handling rating: 
5 out of 5
5 out of 5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
"Luggage handling: EVERYTHING WAS FINE"
Date:11 May 2010
rachelm
-
Gender: Female
-
What age are you? 51-70
Overall rating
Overall Rating: 
4 out of 5
4 out of 5
Check in and boarding
Check in and boarding rating: 
3 out of 5
3 out of 5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
The Aircraft
Aircraft rating: 
5 out of 5
5 out of 5
Cleanliness and condition/modernity of the aircraft: 
5 out of 5
5 out of 5
Air stewards service: 
5 out of 5
5 out of 5
In-flight entertainment (Music, newspapers, TV): 
3 out of 5
3 out of 5
Luggage handling
Luggage handling rating: 
4 out of 5
4 out of 5
Waiting time for luggage (arrival): Between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:9 May 2010
Eshkal
-
Gender: Male
-
What age are you? 30-50
Overall rating
Overall Rating: 
4 out of 5
4 out of 5
"Nice"
Check in and boarding
Check in and boarding rating: 
4 out of 5
4 out of 5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: More than 1 hour
The Aircraft
Aircraft rating: 
4 out of 5
4 out of 5
Cleanliness and condition/modernity of the aircraft: 
4 out of 5
4 out of 5
Air stewards service: 
5 out of 5
5 out of 5
In-flight entertainment (Music, newspapers, TV): 
3 out of 5
3 out of 5
Quality of food: 
4 out of 5
4 out of 5
Quantity of food: 
4 out of 5
4 out of 5
Luggage handling
Luggage handling rating: 
5 out of 5
5 out of 5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Date:6 May 2010
requecho
-
Gender: Male
-
What age are you? 30-50
Overall rating
Overall Rating: 
4 out of 5
4 out of 5
Check in and boarding
Check in and boarding rating: 
4 out of 5
4 out of 5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
VIP lounge rating: 
3 out of 5
3 out of 5
The Aircraft
Aircraft rating: 
4 out of 5
4 out of 5
Cleanliness and condition/modernity of the aircraft: 
3 out of 5
3 out of 5
Air stewards service: 
3 out of 5
3 out of 5
In-flight entertainment (Music, newspapers, TV): 
2 out of 5
2 out of 5
<<prev12