Customer reviews and ratings
Average ratings (15 customers)
Overall Rating: 
3.6 out of 5
3.6 out of 5
Value for money rating (experience/price): 
3.5 out of 5
3.5 out of 5
Check in and boarding rating: 
3.3 out of 5
3.3 out of 5
Aircraft rating: 
3.8 out of 5
3.8 out of 5
Comfort/Space between seats: 
3.1 out of 5
3.1 out of 5
Air stewards service: 
3.8 out of 5
3.8 out of 5
In-flight entertainment (Music, newspapers, TV): 
2.4 out of 5
2.4 out of 5
Luggage handling rating: 
3.3 out of 5
3.3 out of 5
Incident handling rating: 
1 out of 5
1 out of 5
Customer reviews and ratingsReview This Product
Date:3 May 2014
Silver90
-
Gender: Female
-
What age are you? Under 30
Overall rating
Overall Rating: 
5 out of 5
5 out of 5
Value for money rating (experience/price): 
4 out of 5
4 out of 5
Check in and boarding
Check in and boarding rating: 
3 out of 5
3 out of 5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Between 20 and 30
Access to the aircraft: Foot
The Aircraft
Aircraft rating: 
3 out of 5
3 out of 5
Cleanliness and condition/modernity of the aircraft: 
3 out of 5
3 out of 5
Air stewards service: 
3 out of 5
3 out of 5
In-flight entertainment (Music, newspapers, TV): 
1 out of 5
1 out of 5
Luggage handling
Luggage handling rating: 
1 out of 5
1 out of 5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: Yes
"Luggage handling: Could be treated with more care. My case came back to me soaking wet."
Date:23 January 2013
evotta
-
Gender: Female
-
What age are you? 51-70
Overall rating
Overall Rating: 
5 out of 5
5 out of 5
Value for money rating (experience/price): 
3 out of 5
3 out of 5
Check in and boarding
Check in and boarding rating: 
3 out of 5
3 out of 5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: No
Waiting time at check-in: Between 30 and 40
Access to the aircraft: Foot
"CheckIn: instead of queing standing why do not you decide to call people from rows?"
The Aircraft
Aircraft rating: 
3 out of 5
3 out of 5
Cleanliness and condition/modernity of the aircraft: 
3 out of 5
3 out of 5
Air stewards service: 
4 out of 5
4 out of 5
In-flight entertainment (Music, newspapers, TV): 
1 out of 5
1 out of 5
Incidents
Other incidents: Cancellation
"Incidents: the flight back paris milano was cancelled, I did not receive any sms and the night before in ther web was written on time, not cancelled so I went to the airport and heard that I could not leacve for 2 days, no help, trying to be remboursed int eh web, it does not work, loosing a lot of time"
Date:26 March 2012
Ziburka
-
Gender: Female
-
What age are you? 30-50
Overall rating
Overall Rating: 
4 out of 5
4 out of 5
Value for money rating (experience/price): 
4 out of 5
4 out of 5
Surcharges
Payment by credit card (€): 8-10
Luggage check in (€): 10-14
No of bags: 1
Check in and boarding
Check in and boarding rating: 
4 out of 5
4 out of 5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Between 10 and 20
Access to the aircraft: Bus
The Aircraft
Aircraft rating: 
3 out of 5
3 out of 5
Cleanliness and condition/modernity of the aircraft: 
4 out of 5
4 out of 5
Air stewards service: 
4 out of 5
4 out of 5
In-flight entertainment (Music, newspapers, TV): 
3 out of 5
3 out of 5
"Aircraft: Not flexible seats, not possible to lean back"
Luggage handling
Luggage handling rating: 
4 out of 5
4 out of 5
Waiting time for luggage (arrival): Between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:11 October 2011
MENIL
-
Gender: Male
-
What age are you? 30-50
Overall rating
Overall Rating: 
2 out of 5
2 out of 5
Value for money rating (experience/price): 
2 out of 5
2 out of 5
"Easy jet: awfull service (not the flight attendants or field staff) but no payment possible at the check in for extra suitcase, no extra PC or else permited on board, has to be put in the plane global compartment (stupid rule)"
Surcharges
Payment by credit card (€): More than 26
Hand luggage (€): More than 26
"Surcharges comments: Will take normal airline and pay more for the future as for less money the problems are endless..."
Check in and boarding
Check in and boarding rating: 
1 out of 5
1 out of 5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
"CheckIn: Service at the desk, no flexibility even when offering to pay for extra service..."
The Aircraft
Aircraft rating: 
3 out of 5
3 out of 5
Cleanliness and condition/modernity of the aircraft: 
3 out of 5
3 out of 5
Air stewards service: 
3 out of 5
3 out of 5
In-flight entertainment (Music, newspapers, TV): 
1 out of 5
1 out of 5
Date:26 September 2011
ppodda
-
Gender: Male
-
What age are you? 51-70
Overall rating
Overall Rating: 
3 out of 5
3 out of 5
Value for money rating (experience/price): 
3 out of 5
3 out of 5
Surcharges
Luggage check in (€): More than 26
No of bags: 1
Food (€): 6-8
Drink (€): 2-4
"Surcharges comments: A bit more flexibility in extra luggage should be allowed as other companies do."
Check in and boarding
Check in and boarding rating: 
3 out of 5
3 out of 5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Between 30 and 40
Access to the aircraft: Foot
"CheckIn: A bit more flexibility in extra luggage should be allowed as other companies do."
The Aircraft
Aircraft rating: 
4 out of 5
4 out of 5
Cleanliness and condition/modernity of the aircraft: 
3 out of 5
3 out of 5
Air stewards service: 
5 out of 5
5 out of 5
In-flight entertainment (Music, newspapers, TV): 
3 out of 5
3 out of 5
Quality of food: 
4 out of 5
4 out of 5
Quantity of food: 
4 out of 5
4 out of 5
Luggage handling
Luggage handling rating: 
3 out of 5
3 out of 5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Date:24 September 2011
Jandrianne
-
Gender: Male
-
What age are you? 30-50
Overall rating
Overall Rating: 
4 out of 5
4 out of 5
Value for money rating (experience/price): 
5 out of 5
5 out of 5
"So good LowCost company, when you compare with their competitors ( Ryanair)"
Check in and boarding
Check in and boarding rating: 
5 out of 5
5 out of 5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: No
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
The Aircraft
Cleanliness and condition/modernity of the aircraft: 
4 out of 5
4 out of 5
Air stewards service: 
4 out of 5
4 out of 5
In-flight entertainment (Music, newspapers, TV): 
4 out of 5
4 out of 5
Luggage handling
Waiting time for luggage (arrival): Between 20 and 30
Lost Luggage: No
Damaged luggage: No
Date:2 March 2011
sandrino
-
Gender: Male
-
What age are you? Over 70
Overall rating
Overall Rating: 
4 out of 5
4 out of 5
Check in and boarding
Check in and boarding rating: 
3 out of 5
3 out of 5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Between 10 and 20
Access to the aircraft: Foot
The Aircraft
Aircraft rating: 
3 out of 5
3 out of 5
Cleanliness and condition/modernity of the aircraft: 
3 out of 5
3 out of 5
Air stewards service: 
3 out of 5
3 out of 5
In-flight entertainment (Music, newspapers, TV): 
1 out of 5
1 out of 5
Date:17 December 2010
prosperous
-
Gender: Female
-
What age are you? Under 30
Overall rating
Overall Rating: 
1 out of 5
1 out of 5
"i had the most terrible flight in my entire life...
firstly i got offloaded on a delayed flight then had to buy another ticket for this flight n then this one was delayed for almost 3hrs......so it wasn't an "easyjet" at all...."
Surcharges
Payment by credit card (€): 2-4
Choice of seat (€): 2-4
Seat reason: No seat selected
Check In (€): 0-2
Check in reason: Check-in online
Luggage check in (€): 0-2
No of bags: 2
Check in and boarding
Check in and boarding rating: 
2 out of 5
2 out of 5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: Yes
Waiting time at check-in: Between 20 and 30
Access to the aircraft: Foot
The Aircraft
Aircraft rating: 
3 out of 5
3 out of 5
Cleanliness and condition/modernity of the aircraft: 
3 out of 5
3 out of 5
Air stewards service: 
2 out of 5
2 out of 5
In-flight entertainment (Music, newspapers, TV): 
2 out of 5
2 out of 5
Luggage handling
Luggage handling rating: 
1 out of 5
1 out of 5
Waiting time for luggage (arrival): Between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:24 November 2010
EMENITE
-
Gender: Male
-
What age are you? 30-50
Overall rating
Overall Rating: 
5 out of 5
5 out of 5
"the timing and everything is a perfect one,but from paris back to milan is a total disappointment cos the delay was too much,the airline made meto miss my appointements and up to this m oment am still searching to fix another one,no thankx to the airline delays,and if i may ask,is MILAN not a good business place,everytime the story is always the same,easy to go to paris ,but back to milan,there must be delays,not a good one for the airline."
Check in and boarding
Check in and boarding rating: 
5 out of 5
5 out of 5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Between 20 and 30
Access to the aircraft: Foot
The Aircraft
Aircraft rating: 
5 out of 5
5 out of 5
Cleanliness and condition/modernity of the aircraft: 
5 out of 5
5 out of 5
Air stewards service: 
5 out of 5
5 out of 5
In-flight entertainment (Music, newspapers, TV): 
5 out of 5
5 out of 5
Date:22 October 2010
lazaro
-
Gender: Male
-
What age are you? 51-70
Overall rating
Overall Rating: 
3 out of 5
3 out of 5
"good comments-good service and smiling hostesses
bad comments-late one hour- RER train to paris closed at the time of our arrival ,paid 70 e for taxi-3 e on board for a coffee!!"
Check in and boarding
Check in and boarding rating: 
4 out of 5
4 out of 5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: No
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
VIP lounge rating: 
4 out of 5
4 out of 5
"CheckIn: not to let people theu the gate before the planes doors open-we were waiting to get in"
The Aircraft
Aircraft rating: 
5 out of 5
5 out of 5
Cleanliness and condition/modernity of the aircraft: 
5 out of 5
5 out of 5
Air stewards service: 
4 out of 5
4 out of 5
In-flight entertainment (Music, newspapers, TV): 
1 out of 5
1 out of 5
Quantity of food: 
4 out of 5
4 out of 5
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