Customer reviews and ratings
Average ratings (14 customers)
Overall Rating: 
2.8 out of 5
2.8 out of 5
Value for money rating (experience/price): 
2.8 out of 5
2.8 out of 5
Check in and boarding rating: 
2.9 out of 5
2.9 out of 5
Aircraft rating: 
2.9 out of 5
2.9 out of 5
Comfort/Space between seats: 
2.6 out of 5
2.6 out of 5
Air stewards service: 
3.3 out of 5
3.3 out of 5
In-flight entertainment (Music, newspapers, TV): 
2.4 out of 5
2.4 out of 5
Luggage handling rating: 
2.2 out of 5
2.2 out of 5
Customer reviews and ratingsReview This Product
Date:17 March 2010
Monicabralla
-
Gender: Female
-
What age are you? Under 30
Overall rating
Overall Rating: 
3 out of 5
3 out of 5
"Crowded flight"
Check in and boarding
Check in and boarding rating: 
3 out of 5
3 out of 5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Between 20 and 30
Access to the aircraft: Foot
VIP lounge rating: 
3 out of 5
3 out of 5
The Aircraft
Aircraft rating: 
3 out of 5
3 out of 5
Cleanliness and condition/modernity of the aircraft: 
3 out of 5
3 out of 5
Air stewards service: 
3 out of 5
3 out of 5
In-flight entertainment (Music, newspapers, TV): 
2 out of 5
2 out of 5
Date:9 February 2010
MMPolista
-
Gender: Male
-
What age are you? 30-50
Overall rating
Overall Rating: 
2 out of 5
2 out of 5
"Enormously long check in unless you booked in online. too few check in staff. Who worked very slowly anyway."
Surcharges
Check In (€): 10-14
Check in reason: Airline company's check-in desk
Luggage check in (€): More than 26
No of bags: 3
Check in and boarding
Check in and boarding rating: 
1 out of 5
1 out of 5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: Yes
Waiting time at check-in: More than 1 hour
Access to the aircraft: Foot
"CheckIn: Get more staff. Train them"
The Aircraft
Aircraft rating: 
2 out of 5
2 out of 5
Cleanliness and condition/modernity of the aircraft: 
2 out of 5
2 out of 5
Air stewards service: 
3 out of 5
3 out of 5
In-flight entertainment (Music, newspapers, TV): 
1 out of 5
1 out of 5
"Aircraft: get more space between seats"
Luggage handling
Luggage handling rating: 
1 out of 5
1 out of 5
Waiting time for luggage (arrival): Between 20 and 30
Date:3 December 2009
Nicola
-
Gender: Male
-
What age are you? 30-50
Overall rating
Overall Rating: 
1 out of 5
1 out of 5
"I would never and eve fligh again with Easy Jet.
The staff is extremely rude especialy in London."
Surcharges
Payment by credit card (€): 0-2
"Surcharges comments: I did not want to but any food in the aircraft as I was upset the way the treated me"
Check in and boarding
Check in and boarding rating: 
1 out of 5
1 out of 5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Access to the aircraft: Foot
The Aircraft
Aircraft rating: 
1 out of 5
1 out of 5
Date:12 September 2009
hilblake
-
Gender: Female
-
What age are you? 51-70
Overall rating
Overall Rating: 
3 out of 5
3 out of 5
Check in and boarding
Check in and boarding rating: 
4 out of 5
4 out of 5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Between 10 and 20
Access to the aircraft: Foot
The Aircraft
Aircraft rating: 
3 out of 5
3 out of 5
Cleanliness and condition/modernity of the aircraft: 
3 out of 5
3 out of 5
Air stewards service: 
4 out of 5
4 out of 5
In-flight entertainment (Music, newspapers, TV): 
2 out of 5
2 out of 5
Quality of food: 
2 out of 5
2 out of 5
Quantity of food: 
3 out of 5
3 out of 5
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