Customer reviews and ratings
Average ratings (53 customers)
Overall Rating: 
4 out of 5
4 out of 5
Value for money rating (experience/price): 
3.2 out of 5
3.2 out of 5
Check in and boarding rating: 
4 out of 5
4 out of 5
Aircraft rating: 
3.9 out of 5
3.9 out of 5
Comfort/Space between seats: 
3.5 out of 5
3.5 out of 5
Air stewards service: 
4 out of 5
4 out of 5
In-flight entertainment (Music, newspapers, TV): 
3 out of 5
3 out of 5
Travel with children rating: 
3.4 out of 5
3.4 out of 5
Luggage handling rating: 
3.9 out of 5
3.9 out of 5
Incident handling rating: 
1 out of 5
1 out of 5
Customer reviews and ratings
Date:18 February 2010
Briana
Overall rating
Overall Rating: 
5 out of 5
5 out of 5
Check in and boarding
Check in and boarding rating: 
5 out of 5
5 out of 5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
The Aircraft
Aircraft rating: 
4 out of 5
4 out of 5
Cleanliness and condition/modernity of the aircraft: 
5 out of 5
5 out of 5
Air stewards service: 
5 out of 5
5 out of 5
In-flight entertainment (Music, newspapers, TV): 
3 out of 5
3 out of 5
Quality of food: 
3 out of 5
3 out of 5
Quantity of food: 
4 out of 5
4 out of 5
Luggage handling
Luggage handling rating: 
5 out of 5
5 out of 5
Lost Luggage: No
Damaged luggage: No
Date:30 September 2009
BIRGUELENY
-
Gender: Female
Overall rating
Overall Rating: 
1 out of 5
1 out of 5
"FOR ME TAP IS OVER I WAS SUPOST TO BE IN LISBON ON FRIDAY AND THEY SHOULD TELL US ABOUT THE STRIKE I JUST ARRIVED THERE ON SATURDAY AND MISSED WHAT I WAS TO DO THERE. I NEVER WANT TO FLY WITH THEM AGAIN"
Ratings-Only Reviews
Based on 1 ratings-only review
Overall Rating: 
1 out of 5
1 out of 5
Value for money rating (experience/price): 
1 out of 5
1 out of 5
Check in and boarding rating: 
1 out of 5
1 out of 5
VIP lounge rating: 
1 out of 5
1 out of 5
Aircraft rating: 
1 out of 5
1 out of 5
Cleanliness and condition/modernity of the aircraft: 
1 out of 5
1 out of 5
Comfort/Space between seats: 
1 out of 5
1 out of 5
Air stewards service: 
1 out of 5
1 out of 5
In-flight entertainment (Music, newspapers, TV): 
1 out of 5
1 out of 5