Customer reviews and ratingsReview This Product

Date:16 July 2010

Peter666

Gender: Male

What age are you? Under 30

Overall rating

Overall Rating:

1 out of 5

"late 1 hour
no vegetarian food"

Check in and boarding

Check in and boarding rating:

5 out of 5

There are self check-in machines in the terminal: I do not know

Online/Telephone Check in available: I do not know

Waiting time at check-in: Less than 10 minutes

Access to the aircraft: Bus

The Aircraft

Aircraft rating:

4 out of 5

Cleanliness and condition/modernity of the aircraft:

4 out of 5

Air stewards service:

4 out of 5

In-flight entertainment (Music, newspapers, TV):

3 out of 5

Quality of food:

1 out of 5

Quantity of food:

4 out of 5

Luggage handling

Luggage handling rating:

4 out of 5

Waiting time for luggage (arrival): Less than 10 minutes

Lost Luggage: No

Damaged luggage: No

Date:15 June 2010

dreamito

Gender: Female

What age are you? Under 30

Overall rating

Overall Rating:

2 out of 5

Check in and boarding

Check in and boarding rating:

3 out of 5

There are self check-in machines in the terminal: Yes

Online/Telephone Check in available: No

Waiting time at check-in: Between 10 and 20

Access to the aircraft: Bus

The Aircraft

Aircraft rating:

2 out of 5

Cleanliness and condition/modernity of the aircraft:

2 out of 5

Air stewards service:

2 out of 5

In-flight entertainment (Music, newspapers, TV):

2 out of 5

Luggage handling

Luggage handling rating:

2 out of 5

Waiting time for luggage (arrival): Between 10 and 20

Lost Luggage: No

Damaged luggage: Yes

Date:10 June 2010

Bearsway

Gender: Female

What age are you? Under 30

Overall rating

Overall Rating:

4 out of 5

"considering the cost of the flight, the food was terrible. All they gave was an option between a tuna roll and an egg roll.... both of which I don't like. It would have been nice to have a hot meal considering we were flying at dinner time. If not they should have at least provided plain rolls and some butter."

Check in and boarding

Check in and boarding rating:

5 out of 5

There are self check-in machines in the terminal: Yes

Online/Telephone Check in available: I do not know

Waiting time at check-in: Less than 10 minutes

Access to the aircraft: Foot

VIP lounge rating:

4 out of 5

The Aircraft

Aircraft rating:

4 out of 5

Cleanliness and condition/modernity of the aircraft:

4 out of 5

Air stewards service:

4 out of 5

In-flight entertainment (Music, newspapers, TV):

3 out of 5

Quality of food:

1 out of 5

Quantity of food:

3 out of 5

Luggage handling

Luggage handling rating:

4 out of 5

Waiting time for luggage (arrival): Between 10 and 20

Date:4 May 2010

macnic

Gender: Male

What age are you? 51-70

Overall rating

Overall Rating:

4 out of 5

Check in and boarding

Check in and boarding rating:

4 out of 5

Online/Telephone Check in available: Yes

Waiting time at check-in: Less than 10 minutes

Access to the aircraft: Bus

The Aircraft

Aircraft rating:

5 out of 5

Cleanliness and condition/modernity of the aircraft:

5 out of 5

Air stewards service:

5 out of 5

In-flight entertainment (Music, newspapers, TV):

4 out of 5

Quality of food:

4 out of 5

Luggage handling

Luggage handling rating:

4 out of 5

Waiting time for luggage (arrival): Less than 10 minutes

Lost Luggage: No

Damaged luggage: No

Date:2 May 2010

lotuse

Gender: Male

What age are you? 51-70

Overall rating

Overall Rating:

5 out of 5

Check in and boarding

Check in and boarding rating:

5 out of 5

There are self check-in machines in the terminal: I do not know

Online/Telephone Check in available: I do not know

Waiting time at check-in: Less than 10 minutes

Access to the aircraft: Bus

The Aircraft

Aircraft rating:

5 out of 5

Cleanliness and condition/modernity of the aircraft:

5 out of 5

Air stewards service:

5 out of 5

Quality of food:

5 out of 5

Quantity of food:

5 out of 5

Luggage handling

Luggage handling rating:

5 out of 5

Waiting time for luggage (arrival): Less than 10 minutes

Lost Luggage: No

Damaged luggage: No

Date:7 January 2010

Paterick1

Gender: Male

What age are you? 30-50

Overall rating

Overall Rating:

5 out of 5

Check in and boarding

Check in and boarding rating:

5 out of 5

There are self check-in machines in the terminal: Yes

Online/Telephone Check in available: Yes

Waiting time at check-in: Less than 10 minutes

Access to the aircraft: Bus

The Aircraft

Aircraft rating:

4 out of 5

Cleanliness and condition/modernity of the aircraft:

4 out of 5

Air stewards service:

5 out of 5

In-flight entertainment (Music, newspapers, TV):

3 out of 5

Quality of food:

5 out of 5

Quantity of food:

3 out of 5

Luggage handling

Luggage handling rating:

3 out of 5

Waiting time for luggage (arrival): Between 20 and 30

Lost Luggage: No

Damaged luggage: Yes

Date:24 December 2009

Sarah500

Gender: Female

What age are you? Under 30

Overall rating

Overall Rating:

1 out of 5

"I was disgusted to see that there were less than 50 people on my flight. BA have the cheek to publish an inflight magazine explaining how environmentally friendly they are. How can the company send planes in the air with that few people on. I assume that because there are 3 flights from Lisbon to London a day, that the passanger statistics are similar around this time of year for all of these three flights. Aren't there people paid lots of money to find things out like this?"

Check in and boarding

Check in and boarding rating:

5 out of 5

There are self check-in machines in the terminal: I do not know

Online/Telephone Check in available: I do not know

Waiting time at check-in: Between 10 and 20

Access to the aircraft: Foot

VIP lounge rating:

3 out of 5

The Aircraft

Aircraft rating:

1 out of 5

Cleanliness and condition/modernity of the aircraft:

3 out of 5

Air stewards service:

4 out of 5

In-flight entertainment (Music, newspapers, TV):

2 out of 5

Luggage handling

Luggage handling rating:

3 out of 5

Waiting time for luggage (arrival): Less than 10 minutes

Lost Luggage: No

Damaged luggage: No

Date:1 September 2009

JoaoGomes

Gender: Male

What age are you? 30-50

Overall rating

Overall Rating:

4 out of 5

Check in and boarding

Check in and boarding rating:

5 out of 5

There are self check-in machines in the terminal: Yes

Online/Telephone Check in available: Yes

Waiting time at check-in: Less than 10 minutes

Access to the aircraft: Finger

The Aircraft

Aircraft rating:

3 out of 5

Cleanliness and condition/modernity of the aircraft:

3 out of 5

Air stewards service:

4 out of 5

In-flight entertainment (Music, newspapers, TV):

2 out of 5

Quality of food:

4 out of 5

Quantity of food:

3 out of 5

Ratings-Only Reviews

Based on 1 ratings-only review

Overall Rating:

4 out of 5

Value for money rating (experience/price):

4 out of 5

Check in and boarding rating:

5 out of 5

Aircraft rating:

4 out of 5

Cleanliness and condition/modernity of the aircraft:

4 out of 5

Comfort/Space between seats:

3 out of 5

Air stewards service:

4 out of 5

In-flight entertainment (Music, newspapers, TV):

4 out of 5

Quality of food:

3 out of 5

Quantity of food:

3 out of 5

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