Customer reviews and ratings
Average ratings (15 customers)
Overall Rating: 
3.9 out of 5
3.9 out of 5
Value for money rating (experience/price): 
3.2 out of 5
3.2 out of 5
Check in and boarding rating: 
3.7 out of 5
3.7 out of 5
Aircraft rating: 
3.6 out of 5
3.6 out of 5
Comfort/Space between seats: 
3.8 out of 5
3.8 out of 5
Air stewards service: 
4.2 out of 5
4.2 out of 5
In-flight entertainment (Music, newspapers, TV): 
3 out of 5
3 out of 5
Travel with children rating: 
4 out of 5
4 out of 5
Luggage handling rating: 
3.8 out of 5
3.8 out of 5
Incident handling rating: 
4 out of 5
4 out of 5
Customer reviews and ratingsReview This Product
Date:30 December 2009
ebsfrebs
-
Gender: Male
-
What age are you? 30-50
Overall rating
Overall Rating: 
5 out of 5
5 out of 5
"No further comments"
Check in and boarding
Check in and boarding rating: 
3 out of 5
3 out of 5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Between 30 and 40
Access to the aircraft: Bus
"CheckIn: No further suggestions"
The Aircraft
Aircraft rating: 
4 out of 5
4 out of 5
Cleanliness and condition/modernity of the aircraft: 
5 out of 5
5 out of 5
Air stewards service: 
5 out of 5
5 out of 5
Quality of food: 
3 out of 5
3 out of 5
Quantity of food: 
3 out of 5
3 out of 5
"Aircraft: No futher suggestions"
Luggage handling
Luggage handling rating: 
4 out of 5
4 out of 5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
"Luggage handling: No further suggestions"
Date:24 September 2009
erja
-
Gender: Female
-
What age are you? 51-70
Overall rating
Overall Rating: 
3 out of 5
3 out of 5
"Too many check points...too long waiting...and in the plane service was good, staff very pleasant, but the space for sitting or relaxing is tiny"
Check in and boarding
Check in and boarding rating: 
3 out of 5
3 out of 5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
"CheckIn: Check in was easy and quick, but the security check is horrible.Would hope that you could have more lines for the security check as it is really a pain to stand, get undressed in front of the rest of the passangers....and que after an other que"
The Aircraft
Aircraft rating: 
3 out of 5
3 out of 5
Cleanliness and condition/modernity of the aircraft: 
3 out of 5
3 out of 5
Air stewards service: 
5 out of 5
5 out of 5
In-flight entertainment (Music, newspapers, TV): 
3 out of 5
3 out of 5
Quality of food: 
3 out of 5
3 out of 5
Quantity of food: 
3 out of 5
3 out of 5
"Aircraft: very little space for feet/legs and can't really change the seat in a resting position as there is so little space and only 2 toilets!?"
Date:20 August 2009
Amin
-
Gender: Female
-
What age are you? 30-50
Overall rating
Overall Rating: 
4 out of 5
4 out of 5
Check in and boarding
Check in and boarding rating: 
4 out of 5
4 out of 5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
The Aircraft
Aircraft rating: 
4 out of 5
4 out of 5
Cleanliness and condition/modernity of the aircraft: 
4 out of 5
4 out of 5
Air stewards service: 
5 out of 5
5 out of 5
In-flight entertainment (Music, newspapers, TV): 
2 out of 5
2 out of 5
Quality of food: 
4 out of 5
4 out of 5
Quantity of food: 
4 out of 5
4 out of 5
Ratings-Only Reviews
Based on the average of (2) ratings-only reviews
Overall Rating: 
3.5 out of 5
3.5 out of 5
Value for money rating (experience/price): 
2.5 out of 5
2.5 out of 5
Check in and boarding rating: 
4.5 out of 5
4.5 out of 5
Aircraft rating: 
3.5 out of 5
3.5 out of 5
Cleanliness and condition/modernity of the aircraft: 
3.5 out of 5
3.5 out of 5
Comfort/Space between seats: 
4.5 out of 5
4.5 out of 5
Air stewards service: 
3 out of 5
3 out of 5
In-flight entertainment (Music, newspapers, TV): 
3.5 out of 5
3.5 out of 5
Quality of food: 
4 out of 5
4 out of 5
Quantity of food: 
4 out of 5
4 out of 5
Travel with children rating: 
4 out of 5
4 out of 5
Luggage handling rating: 
3 out of 5
3 out of 5
<<prev12