Customer reviews and ratings
Average ratings (14 customers)
Overall Rating:
3.9
out of
5
Value for money rating (experience/price):
3.3
out of
5
Check in and boarding rating:
4
out of
5
Aircraft rating:
3.7
out of
5
Comfort/Space between seats:
3.4
out of
5
Air stewards service:
3.4
out of
5
In-flight entertainment (Music, newspapers, TV):
2.8
out of
5
Travel with children rating:
3
out of
5
Luggage handling rating:
3.7
out of
5
Incident handling rating:
2.5
out of
5
Customer reviews and ratings
Review This Product
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Photo Reviews First
Video Reviews First
Date - Newest First
Rating - High to Low
Rating - Low to High
Type of Traveler
Date:
13 April 2010
koblenz9
-
Gender:
Female
-
What age are you?
30-50
Overall rating
Overall Rating:
4
out of
5
Check in and boarding
Check in and boarding rating:
4
out of
5
There are self check-in machines in the terminal:
Yes
Waiting time at check-in:
Less than 10 minutes
Access to the aircraft:
Foot
The Aircraft
Aircraft rating:
4
out of
5
Cleanliness and condition/modernity of the aircraft:
3
out of
5
Air stewards service:
4
out of
5
In-flight entertainment (Music, newspapers, TV):
4
out of
5
Quality of food:
4
out of
5
Quantity of food:
3
out of
5
Luggage handling
Luggage handling rating:
4
out of
5
Lost Luggage:
Yes
Incidents
Incident handling rating:
4
out of
5
"
Incidents:
1 member of the party's luggage did not arrive at F,furt. loss reported - bag arrived at hotel 14hrs later
"
Date:
25 February 2010
DLEWIS1
-
Gender:
Male
-
What age are you?
51-70
Overall rating
Overall Rating:
3
out of
5
Check in and boarding
Check in and boarding rating:
3
out of
5
There are self check-in machines in the terminal:
Yes
Online/Telephone Check in available:
Yes
Waiting time at check-in:
Less than 10 minutes
Access to the aircraft:
Finger
VIP lounge rating:
5
out of
5
The Aircraft
Aircraft rating:
3
out of
5
Cleanliness and condition/modernity of the aircraft:
4
out of
5
Air stewards service:
3
out of
5
In-flight entertainment (Music, newspapers, TV):
1
out of
5
Quality of food:
2
out of
5
Quantity of food:
1
out of
5
Ratings-Only Reviews
Based on the average of (
2
) ratings-only reviews
Overall Rating:
4.5
out of
5
Value for money rating (experience/price):
4
out of
5
Check in and boarding rating:
4.5
out of
5
Aircraft rating:
4
out of
5
Cleanliness and condition/modernity of the aircraft:
4
out of
5
Comfort/Space between seats:
3.5
out of
5
Air stewards service:
3.5
out of
5
In-flight entertainment (Music, newspapers, TV):
3.5
out of
5
Quality of food:
5
out of
5
Quantity of food:
4
out of
5
Luggage handling rating:
4
out of
5
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