Customer reviews and ratings
Average ratings (11 customers)
Overall Rating: 
4.5 out of 5
4.5 out of 5
Check in and boarding rating: 
4.4 out of 5
4.4 out of 5
Aircraft rating: 
4.2 out of 5
4.2 out of 5
Comfort/Space between seats: 
3.7 out of 5
3.7 out of 5
Air stewards service: 
3.9 out of 5
3.9 out of 5
In-flight entertainment (Music, newspapers, TV): 
3.6 out of 5
3.6 out of 5
Travel with children rating: 
4 out of 5
4 out of 5
Luggage handling rating: 
4.3 out of 5
4.3 out of 5
Incident handling rating: 
2 out of 5
2 out of 5
Customer reviews and ratingsReview This Product
Date:30 November 2009
prdel
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Gender: Male
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What age are you? 30-50
Overall rating
Overall Rating: 
5 out of 5
5 out of 5
Check in and boarding
Check in and boarding rating: 
2 out of 5
2 out of 5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: Yes
Waiting time at check-in: Between 20 and 30
Access to the aircraft: Foot
VIP lounge rating: 
3 out of 5
3 out of 5
"CheckIn: IST-LON: Online check-in queue not clearly marked - wasted time in wrong queue. LON T5 - IST check-in was very easy and pleasant."
The Aircraft
Aircraft rating: 
4 out of 5
4 out of 5
Cleanliness and condition/modernity of the aircraft: 
4 out of 5
4 out of 5
Air stewards service: 
5 out of 5
5 out of 5
In-flight entertainment (Music, newspapers, TV): 
2 out of 5
2 out of 5
Quality of food: 
4 out of 5
4 out of 5
Quantity of food: 
4 out of 5
4 out of 5
Luggage handling
Luggage handling rating: 
3 out of 5
3 out of 5
Waiting time for luggage (arrival): Less than 10 minutes
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