Customer reviews and ratings
Average ratings (12 customers)
Overall Rating: 
4.1 out of 5
4.1 out of 5
Value for money rating (experience/price): 
3.3 out of 5
3.3 out of 5
Check in and boarding rating: 
4 out of 5
4 out of 5
Aircraft rating: 
4.2 out of 5
4.2 out of 5
Comfort/Space between seats: 
3.6 out of 5
3.6 out of 5
Air stewards service: 
4.3 out of 5
4.3 out of 5
In-flight entertainment (Music, newspapers, TV): 
3.8 out of 5
3.8 out of 5
Travel with children rating: 
3 out of 5
3 out of 5
Luggage handling rating: 
3.9 out of 5
3.9 out of 5
Customer reviews and ratings
Date:20 May 2014
Robbie13
-
Gender: Female
-
What age are you? 30-50
Overall rating
Overall Rating: 
3 out of 5
3 out of 5
Value for money rating (experience/price): 
3 out of 5
3 out of 5
"With 8 kg cabin baggage and no free checked in bag, no cancellation and no refund possible, the price should have been lower and more similar to a low-cost airline. The only luxury compared to a low cost flight was the free hot meal."
Check in and boarding
Check in and boarding rating: 
4 out of 5
4 out of 5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Finger
The Aircraft
Aircraft rating: 
4 out of 5
4 out of 5
Cleanliness and condition/modernity of the aircraft: 
4 out of 5
4 out of 5
Air stewards service: 
2 out of 5
2 out of 5
Quality of food: 
3 out of 5
3 out of 5
Quantity of food: 
3 out of 5
3 out of 5
Date:17 February 2012
Eurorainmaker
-
Gender: Male
-
What age are you? 30-50
Overall rating
Overall Rating: 
3 out of 5
3 out of 5
Value for money rating (experience/price): 
3 out of 5
3 out of 5
Check in and boarding
Check in and boarding rating: 
1 out of 5
1 out of 5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Between 30 and 40
Access to the aircraft: Finger
"CheckIn: desk with checking agents doing nothing and forced to go to kiosks that hardly work! Resulting in enormous cues and waiste of time"
The Aircraft
Aircraft rating: 
4 out of 5
4 out of 5
Cleanliness and condition/modernity of the aircraft: 
4 out of 5
4 out of 5
Air stewards service: 
4 out of 5
4 out of 5
In-flight entertainment (Music, newspapers, TV): 
4 out of 5
4 out of 5
Quality of food: 
3 out of 5
3 out of 5
Quantity of food: 
3 out of 5
3 out of 5
Luggage handling
Luggage handling rating: 
3 out of 5
3 out of 5
Waiting time for luggage (arrival): Between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:5 November 2011
Poppa
-
Gender: Male
-
What age are you? 30-50
Overall rating
Overall Rating: 
5 out of 5
5 out of 5
Value for money rating (experience/price): 
5 out of 5
5 out of 5
"Punctual departure, for economy class terms excellent hot meal & snacks & wine (replenished w a smile), nice service, professional and attractive attendants. Earsets for music and movie on non-overseas flight, Cheerful experience!"
Check in and boarding
Check in and boarding rating: 
4 out of 5
4 out of 5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: Yes
Waiting time at check-in: Online check-in
Access to the aircraft: Finger
The Aircraft
Aircraft rating: 
4 out of 5
4 out of 5
Cleanliness and condition/modernity of the aircraft: 
4 out of 5
4 out of 5
Air stewards service: 
5 out of 5
5 out of 5
In-flight entertainment (Music, newspapers, TV): 
5 out of 5
5 out of 5
Quality of food: 
5 out of 5
5 out of 5
Quantity of food: 
4 out of 5
4 out of 5
Date:19 October 2011
Prodromos
-
Gender: Male
-
What age are you? 30-50
Overall rating
Overall Rating: 
2 out of 5
2 out of 5
Value for money rating (experience/price): 
2 out of 5
2 out of 5
"two hours 40minutes delay in departure!"
Check in and boarding
Check in and boarding rating: 
5 out of 5
5 out of 5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: Yes
Waiting time at check-in: Online check-in
Access to the aircraft: Finger
VIP lounge rating: 
2 out of 5
2 out of 5
The Aircraft
Aircraft rating: 
4 out of 5
4 out of 5
Cleanliness and condition/modernity of the aircraft: 
4 out of 5
4 out of 5
Air stewards service: 
4 out of 5
4 out of 5
In-flight entertainment (Music, newspapers, TV): 
4 out of 5
4 out of 5
Quality of food: 
4 out of 5
4 out of 5
Quantity of food: 
2 out of 5
2 out of 5
Date:19 July 2011
Daniel R.
-
Gender: Male
-
What age are you? Under 30
Overall rating
Overall Rating: 
5 out of 5
5 out of 5
"In general, Aegean is a high quality airline. They make you feel a special costumer, a special client. I am a frequent traveler, and I can affirm that this airline was indeed different. Booking through Edreams is in general, my first option. Hope you keep up like that, and make your prices competitive. In addition, I think it would be interesting for frequent costumers to have an incentive program. This could prevent us from looking at low-fare airlines or so. Thanks. Daniel Rincón."
Check in and boarding
Check in and boarding rating: 
4 out of 5
4 out of 5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
"CheckIn: Very kind people at the check-in desk. No queue and easy checkin."
The Aircraft
Aircraft rating: 
4 out of 5
4 out of 5
Cleanliness and condition/modernity of the aircraft: 
4 out of 5
4 out of 5
Air stewards service: 
5 out of 5
5 out of 5
In-flight entertainment (Music, newspapers, TV): 
3 out of 5
3 out of 5
Quality of food: 
4 out of 5
4 out of 5
Quantity of food: 
4 out of 5
4 out of 5
"Aircraft: The sound of the phones could be improved. It would be great if they give you the menu. Sometimes, as some meals are Greek, you get a bit lost on what you are eating."
Luggage handling
Luggage handling rating: 
4 out of 5
4 out of 5
Waiting time for luggage (arrival): Between 30 and 40
Lost Luggage: No
Damaged luggage: No
Date:15 February 2011
janineee
-
Gender: Female
-
What age are you? Under 30
Overall rating
Overall Rating: 
5 out of 5
5 out of 5
"helpful and kind"
Check in and boarding
Check in and boarding rating: 
5 out of 5
5 out of 5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Finger
The Aircraft
Aircraft rating: 
5 out of 5
5 out of 5
Cleanliness and condition/modernity of the aircraft: 
5 out of 5
5 out of 5
Air stewards service: 
5 out of 5
5 out of 5
In-flight entertainment (Music, newspapers, TV): 
5 out of 5
5 out of 5
Quality of food: 
5 out of 5
5 out of 5
Quantity of food: 
5 out of 5
5 out of 5
Luggage handling
Luggage handling rating: 
4 out of 5
4 out of 5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Date:3 January 2011
Naoko Brussels
-
Gender: Female
-
What age are you? 30-50
Overall rating
Overall Rating: 
4 out of 5
4 out of 5
Check in and boarding
Check in and boarding rating: 
3 out of 5
3 out of 5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Between 40 and 50
Access to the aircraft: Foot
The Aircraft
Aircraft rating: 
3 out of 5
3 out of 5
Cleanliness and condition/modernity of the aircraft: 
3 out of 5
3 out of 5
Air stewards service: 
3 out of 5
3 out of 5
In-flight entertainment (Music, newspapers, TV): 
1 out of 5
1 out of 5
Quality of food: 
3 out of 5
3 out of 5
Quantity of food: 
3 out of 5
3 out of 5
Travelling with children
Travel with children rating: 
3 out of 5
3 out of 5
Luggage handling
Luggage handling rating: 
3 out of 5
3 out of 5
Waiting time for luggage (arrival): Between 30 and 40
Lost Luggage: No
Damaged luggage: No
Date:20 September 2010
grasmaaier
-
Gender: Male
-
What age are you? Under 30
Overall rating
Overall Rating: 
3 out of 5
3 out of 5
"There was first said that there were snack on the plane, but that was not the case (you had to pay)"
Check in and boarding
Check in and boarding rating: 
5 out of 5
5 out of 5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Online check-in
Access to the aircraft: Foot
The Aircraft
Aircraft rating: 
2 out of 5
2 out of 5
Cleanliness and condition/modernity of the aircraft: 
5 out of 5
5 out of 5
Air stewards service: 
5 out of 5
5 out of 5
In-flight entertainment (Music, newspapers, TV): 
1 out of 5
1 out of 5
"Aircraft: There was first said that there were snack on the plane, but that was not the case (you had to pay"
Luggage handling
Luggage handling rating: 
5 out of 5
5 out of 5
Waiting time for luggage (arrival): Between 20 and 30
Lost Luggage: No
Damaged luggage: No
Date:29 June 2010
Marleen
-
Gender: Female
-
What age are you? 51-70
Overall rating
Overall Rating: 
5 out of 5
5 out of 5
"very nice flight, good staff, food, beautiful new plane, good service"
Check in and boarding
Check in and boarding rating: 
4 out of 5
4 out of 5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Between 10 and 20
Access to the aircraft: Finger
The Aircraft
Aircraft rating: 
5 out of 5
5 out of 5
Cleanliness and condition/modernity of the aircraft: 
5 out of 5
5 out of 5
Air stewards service: 
4 out of 5
4 out of 5
In-flight entertainment (Music, newspapers, TV): 
4 out of 5
4 out of 5
Quality of food: 
3 out of 5
3 out of 5
Quantity of food: 
4 out of 5
4 out of 5
Luggage handling
Luggage handling rating: 
4 out of 5
4 out of 5
Waiting time for luggage (arrival): Between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:7 December 2009
anesiadou
-
Gender: Female
-
What age are you? 30-50
Overall rating
Overall Rating: 
5 out of 5
5 out of 5
"I was traveling to athens with agean and back to brussels with brussels airlines. The agean flight was wonderful, nothing compared to brussels airlines where we had to pay for drinks and snacks and so on."
Check in and boarding
Check in and boarding rating: 
5 out of 5
5 out of 5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
The Aircraft
Aircraft rating: 
5 out of 5
5 out of 5
Cleanliness and condition/modernity of the aircraft: 
4 out of 5
4 out of 5
Air stewards service: 
5 out of 5
5 out of 5
In-flight entertainment (Music, newspapers, TV): 
5 out of 5
5 out of 5
Quality of food: 
2 out of 5
2 out of 5
Quantity of food: 
3 out of 5
3 out of 5
Luggage handling
Luggage handling rating: 
3 out of 5
3 out of 5
Waiting time for luggage (arrival): Between 10 and 20
Lost Luggage: No
Damaged luggage: No
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